kate rowland

Shipping & Returns


Orders are typically made and dispatched within 3-5 working days with UK standard delivery time of 1-3 working days. Please note that items are often made to order and therefore may take longer.

UK SHIPPING

Royal Mail First Class (1-3 working days).

INTERNATIONAL SHIPPING

If you're ordering from outside of the UK delivery times may vary. Typically, EU + US orders may take between 5-10 days but please allow all international orders 3-4 weeks for delivery. Please note that international standard airmail is NOT a tracked service. if you require tracking please upgrade to an international tracked or signed for option at the checkout (please note this is not available for all countries).

RETURNS

If your order is incorrect or damaged on arrival, please contact me within 14 days of receiving it with photo proof. Unwanted items can be exchanged within 30 days of purchase.

Due to hygiene reasons earrings are excluded from the returns policy. I am unable to refund or exchange any earrings purchased.